State Farm® Insurance Agent Traci Hall

"Traci Hall, The most professional and caring person for people who are looking for an Agent and not an 800 # with automated responses. She is patient, expedient, knowledgeable, professional, and kind extraordinaire and such a wonderful person. She has a great staff as well as a great team! I highly recommend Traci to anyone looking for a knowledgeable and trustworthy insurance agent!"

"I had the pleasure of working with Traci, and I couldn’t be more impressed with the level of service I received. From the moment I reached out, she was professional, friendly, and genuinely interested in finding the best coverage for my needs. I felt well taken care of and I’m confident that I have the right policy for my situation. I highly recommend Traci to anyone looking for a knowledgeable and trustworthy insurance agent!"

"State Farm Traci Hall is professional, courteous , attentive, patient, and compassionate. Traci provide amazing affordable rates options. I highly recommend Traci Hall for all you insurance needs ."

"Save yourself the inconvenience and headache working with this inconsiderate non communicating insurance Agent"

"Absolutely the worse customer service ever. Traci Hall lacks Communication skills with customers, she purposely ignore phone calls and doesn’t respond back after leaving messages via email, text and or voicemail. I’ve been calling Mrs. Hall for a month now after canceling services. After Mrs. Hall has Acknowledge that she owes me money back Mrs. Hall then cut off all contact and yet to get back to me with a response for my refund. Although I’m aware of refund process It should not take a full month. However if refund process takes longer Traci Hall should communicate with her customers, answer their calls and or communicate via email. This is unacceptable in her line of work and I honestly expected her to be more responsive and professional. If you’re looking for a professional communicating insurance agent TRACI HALL AGENCY IS NOT THE WAY TO GO"

"Great insurance agent"

"Traci saved the day by lowering my bill by $1000 and offered better coverage for my homeowners and auto policies. I recommend calling her today to save money!!"

"Great agent and she helps me tremendously. I recommend her to all my clients as a Toyota consultant"

"I have had nothing but negative experiences here. For starters the customer service was not adequate, taking days to get a response or even just not getting one. When asking to remove some coverages from my policy, I was sent back a rude email basically implying that I didn’t know what I was talking about and didn’t know what I was asking to remove. The rates are also insane. Within 12 months I received 4 increases that were $30-$40 EACH, meaning within a year my policy has literally doubled. When asking what these increases were for all I got was “a statewide increase”…… the coverage I asked to have removed 6 months ago still has not been removed nor have I received any updates on this removal or the money being paid back to me for the 6 months I was paying for the coverage when I shouldn’t have been."

"Thank you for getting invovled with MVA for us. We were there 2 hours getting our problem resolved on our 3rd visit. It was finally taken care of sucessfully by Aku at MVA in Hagerstown."

"Unfortunately while traveling cross country a semi truck lost a break drum in front of me while on a back road highway in no man’s land Texas. Traci helped me find lodging and arranged for a tow to the nearest repair shop over a hundred miles away. She went above and beyond to ensure me and my family were safe and taken care of. I’ve since moved my homeowner policy to State Farm as well. You can’t find a better agent to fulfill your insurance needs!! Thanks Traci you’re the best!!!!"

"Traci Hall has saved me money on my car insurance. The most professional and caring person for people who are looking for a Agent and not a 800 # with automated responses. She is extraordinaire and such a wonderful person as well. She has a great staff as well Such a great team!"

"Traci Hall was very helpful when i needed it the most. Thank you so much for all your wonderful help!"

"Thank you Agent Traci Hall for saving me money on my car insurance. The most professional and caring person for people who are looking for a way to know who your Agent is and not deal with a 800 #. She is extraordinare!"

"I switched to Traci Hall the end of 2023 and I must say that the customer service was definitely lacking. I reached out several times via phone and numerous emails with little to no response. Agenda items were not completed, and I requested the drive safe for my truck which was never sent. Overall, I would say poor customer service. After only two months, I switched to another state farm agent who is extremely responsive and knowledgeable. I received the drive safe from the new agent in 2 days. Response to Traci's comment. I have all the texts/emails that I sent with no responses, therefore, her statement about extensive communication is false and I am offended that she stated such. I have screenshotted all of the messages with dates and times."

"I am greatly appreciative for the service Ms. Traci gave. Her patient, timing and understanding is amazing. Thank you so much."

"Traci is amazing! Kind and detailed. Saved me lots of $$ and got me covered. Thank you Traci!"

"I’m so glad I called State Farm and spoke with Traci Hall! I was up for renewal and Ms. Hall saved me $85 a month! She was very detailed in explaining my policy and providing me with options. She made my day and I’m so happy for her expertise and quality service she provided me."

"I supposedly have towing insurance but cannot seem to get reimbursed for a local tow. Thumbs down for Traci Hall and State Farm. Not there when you need them."

"So care of all my insurance needs"

"Wonderful experience. Superb and very informative workshop! @porthamharborside"

"Traci Hall's dedication to the community is clearly evident. Last year I ran into her and asked if she had any coloring books/crayons I could use for sending to children overseas. She flagged me down at a fair six months later and pulled out the coloring books/crayons right out of her car and said, "I've been waiting to see you!" She answered my family's numerous insurance questions and is always eager to provide an answer. It is so helpful having someone we can easily contact when we need it."

"She was very helpful about cracked windshield, she referred me to right person."

"This agent is awesome with communication and makes it so easy for those like me that are trying to get back on line. All I can say is thanks thanks thanks!!!!"

"My experience with Traci Hall from State Farm was nothing short of AMAZING! This agent worked tenaciously through the evening and early morning to ensure my family’s complex insurance needs were processed. While working my husband and I through the process, Ms. Hall was like a family friend, handling us with care, constantly reassuring us through our anxieties. 5 Star experience!"